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Shipping Policy - Renovation Stockroom
Big savings on Door Hardware, Knobs, Levers, Deadbolts, Cabinet Handles, Faucets, & Vinyl Flooring. Shop Our Online Selection & We Deliver Directly To You. Buy In Bulk With Our Contractor Packs & Receive Free Shipping.
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SHIPPING POLICY

 

We thrive to ensure that our customers have an extraordinary experience with your visit to Renovation Stockroom and whenever you order renovation products from our e-commerce marketplace. Renovation Stockroom support team are here to help you answer any inquiries and investigate any issues regarding products ordered from our e-commerce marketplace. In situations where you might want to ship any product purchased, please carefully read our policy.

 

Article 1: Order Approval

 

When you access our e-commerce marketplace and put in your request for an order, you will get an order request affirmation email. This implies we have gotten your order request in our e-commerce marketplace and pre-approved your payment instrument for the product to purchase. When we get your order request, we consequently contact our shipment company to affirm that it is accessible for quick shipment of products. In the event that the product you ordered is not in our stockroom or inaccessible, we will void the pre-approval and contact you through email. If the product(s) you ordered are accessible for shipment (within 3 business days), we will process the charges for shipment and present the order request for delivery.

 

Article 2: Order Shipment

 

When your order request is in stock and we prepare the charges to your payment instrument, the renovation product will be dispatch within 3 business days from the date of your order request by our dedicated support team at Renovation Stockroom. We will send you the following data within 24 hours of your request leaving the distribution center to the email address you gave when creating the request for the order of the product(s). In the event that you don’t get following data from us within six business days of your order request, don’t hesitate to catch up with us at support@renovationstockroom.com. Take into consideration that shipping times are not exact but an estimation. We can’t verbally guarantee a particular date; rest guaranteed we will dependably do our absolute best to guarantee the immediate delivery of product(s). Because of environmental variables, for example, climate, location, events, and conditions beyond the cargo corporation’s control, shipments may take longer than the expected 5-7 business days conveyance time. Renovation Stockroom product shipment are accessible for an additional cost through USPS. Though shipping is billed separately but it will show at checkout.

 

Article 3: Damages

 

It would be ideal if you examine the item purchased to guarantee that it is in great condition upon arrival. If your product(s)/parcel arrives damaged please reject the delivery, take note of the damage on the conveyance bill (otherwise called straight bill of lading), take photos, and send the photographs to support@renovationstockroom.com so we can prepare refund claim for your benefit. Kindly DO NOT acknowledge a case/container that hints at any damage.

 

Article 4: Delivery Strategy

 

All orders are shipped from our location in Texas via USPS. Renovation Stockroom ships to all locations in Continental U.S. states and follows the standard methods available by USPS. For inquiries regarding alternate delivery strategies, or delivery information, please reach us at support@renovationstockroom.com. What’s more, at Renovation Stockroom we don’t convey item(s) purchased to P.O. boxes.

 

Dispatch will be to street access only, please notify us if there are any means or troublesome delivery as this may attract an additional charge. Somebody must be home to sign for the delivery

 

Article 5: Duties & Taxes

 

Customers are responsible for paying all duties, taxes and other fees which are levied once your package reaches the country of destination. Duties on goods can widely vary, depending on the product. Other charges and duties may also apply, depending on the items. Duty fee will not be refunded on any type of returns. For more information, please contact our Support Team at support@renovationstockroom.com or phone at 1-903-243-7041.